3 SLA at risk
KM
Downtown Center
Chicago, IL · Zone A
12
Open WOs
98%
SLA Rate
On Track
North Branch
Evanston, IL · Zone B
8
Open WOs
84%
SLA Rate
At Risk
Westside Depot
Oak Park, IL · Zone C
17
Open WOs
96%
SLA Rate
On Track
South Industrial
Joliet, IL · Zone D
5
Open WOs
71%
SLA Rate
Critical
Lakeview Campus
Waukegan, IL · Zone E
9
Open WOs
88%
SLA Rate
At Risk
Harbor East
Gary, IN · Zone F
14
Open WOs
94%
SLA Rate
On Track
Total Open WOs
65
Across 6 sites today
Techs On-Site
18/22
4 unscheduled today
Fleet SLA Rate
91%
Target: 95% · −4 pts
Completed Today
29
↑ +6 vs yesterday
Parts Low Stock
7
2 critical · 5 warning
Technician Schedule Today · Mon Jun 9 · All Sites
HVAC Plumbing Electrical Emergency
R. Alvarez
HVAC Spec.
J. Thompson
Electrician
S. Patel
Plumber
M. Davis
Security
K. Wilson
Gen. Maint.
7am
8am
9am
10am
11am
12pm
1pm
2pm
3pm
4pm
5pm
6pm
HVAC Service
Downtown Ctr · WO-5501
8:00 – 10:30am
PM Inspection
North Branch · WO-5502
Emergency Repair
South Ind. · WO-5503
2:00 – 5:00pm
Electrical Insp.
Downtown Ctr · WO-5504
8:30 – 11:00am
Generator Svc.
Westside Dep. · WO-5505
1:00 – 3:30pm
Plumbing Repair
Lakeview · WO-5506
8:00 – 10:00am
Fire Safety Check
North Branch · WO-5507
2:30 – 4:30pm
Security Install
Harbor East · WO-5508
9:30am – 1:00pm
CCTV Maint.
Downtown Ctr · WO-5509
Multi-Site Inspection
Sites A · B · C
WO-5510 · 8:00am – 2:00pm
Drain Inspection
Harbor East · WO-5511
Work Order Queue
65 open
WO # Site Type Tech SLA
WO-5503 South Ind. Emergency Repair R. Alvarez ⚠ Breached
WO-5501 Downtown HVAC Service R. Alvarez On Track
WO-5504 Downtown Electrical Insp. J. Thompson On Track
WO-5514 North Br. Boiler Check Unassigned At Risk
WO-5506 Lakeview Plumbing Repair S. Patel On Track
WO-5508 Harbor E. Security Install M. Davis On Track
WO-5517 South Ind. Roof Inspection Unassigned ⚠ Overdue
WO-5505 Westside Generator Svc. J. Thompson On Track
WO-5510 Multi Inspection Tour K. Wilson On Track
WO-5520 Lakeview HVAC Filter Replace Unassigned At Risk
WO-5507 North Br. Fire Safety Check S. Patel On Track
SLA Status by Site Contract compliance · This month
Site Open WOs SLA % Compliance Meter Status
Downtown Center
Zone A
12 98%
On Track
Westside Depot
Zone C
17 96%
On Track
Harbor East
Zone F
14 94%
On Track
Lakeview Campus
Zone E
9 88%
At Risk
North Branch
Zone B
8 84%
At Risk
South Industrial
Zone D
5 71%
Critical
Contract SLA target: 95% · 3 sites below threshold
Parts & Inventory
7 low stock
Part Name SKU Sites Stock Status
HVAC Filter 16×20 F-1620-M A, C, E
4
Critical
Circuit Breaker 20A CB-20A-SQ A, B, F
6
Critical
PVC Elbow 90° 2in PVC-E90-2 B, D, E
18
Low
Thermostat Wi-Fi Pro TH-WFP-3 A, C
11
Low
Conduit 3/4in EMT CD-EMT-75 All Sites
84
In Stock
Sump Pump 1/2HP SP-05HP-F D, F
7
In Stock
Smoke Detector 9V SD-9V-IW B, C, E
14
Low
Refrigerant R-410A RF-410-25 A, C, F
31
In Stock